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> Responding To Readers
Pat
Posted: November 03, 2009 08:49 pm
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OSWMagger
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Joined: November 13, 2004

Today I was cleaning out my Almost Golden email. I received an email from a reader who has never written or posted on my message board before ...

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I didn't like how you left us hanging with your cliffhanger. You should have done more. I hope next seasons ender will be bigger.


I don't remember how I replied to the email.

Do you think, "screw it, I don't need readers bad enough to put up with crap like this," and send back a snarky response, putting them in their place?

Do you write back apologizing profusely and promising you'll make it up to them?

Do you write back, ignoring the negativity, and ask if there was, indeed, ANYTHING about the material they DID like?

How do YOU handle this? Has anything like it even happened to you?





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Dallas_W_ODAAT
Posted: November 04, 2009 12:15 pm
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H.A.T.E.U <3
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This has never happened to me (although I still have folk who signed up for the Fan Club that I have no idea who they are ...), I think I would handle it in a fashion of "Thanks for your feedback. While the cliffhanger may not have been your cup of tea, I hope there was something in the episode that you liked and that you will continue to read and provide feedback."

I'm the type of person that believes any feedback is better than no feedback. At least you know you struck a nerve so far that they went out to reachout to you.



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